Contact Us
We're here to help you make the most of your seasonal color analysis journey
Primary Support
Email Support
For all questions, technical support, and general inquiries:
support@beautyadvisor.appWe typically respond within 24 hours
What We Can Help With
Account Support
- Login and registration issues
- Password reset assistance
- Profile management
- Analysis credit questions
Analysis Support
- Understanding your results
- Color recommendations
- Image quality issues
- Seasonal type questions
Payment & Billing
- Purchase confirmation
- Gift code redemption
- Refund requests
- Billing inquiries
Technical Issues
- Upload problems
- Browser compatibility
- Website functionality
- Mobile app issues
Before You Contact Us
To help us assist you more quickly, please include:
- Your account email address
- Description of the issue you're experiencing
- Screenshots if applicable
- Browser type and device information for technical issues