Privacy Policy

Our Commitment to Your Privacy

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

• Username: For account identification
• Email address: For account communication and service delivery
• Password: Stored securely using industry-standard encryption

1.2 Photos You Upload

When you use our color analysis service, we collect:

• Uploaded photos: Photos you submit for seasonal color analysis
• Analysis results: Your color season type, confidence scores, and personalized recommendations

Important: Your photos are stored securely on our servers and are ONLY used to provide your color analysis. We do NOT use your photos for any other purpose, including training AI models, marketing, or sharing with third parties.

1.3 Payment Information

When you purchase a premium subscription or gift code:

• Payment processing: Handled securely by Stripe (third-party payment processor)
• We do NOT store: Credit card numbers, CVV codes, or full payment details
• We DO store: Purchase history, transaction IDs, and subscription status

1.4 Usage Data

We automatically collect:

• IP address and browser type (for security and troubleshooting)
• Pages visited and features used (to improve our service)
• Timestamps of your activities

2. How We Use Your Information

We use your information ONLY for the following purposes:

• Provide the Service: Process your color analysis and deliver personalized results
• Account Management: Create and maintain your user account
• Payment Processing: Handle subscription payments and gift code purchases through Stripe
• Customer Support: Respond to your inquiries and technical support requests
• Service Improvement: Analyze usage patterns to improve our features (anonymized data only)
• Security: Protect against fraud, abuse, and unauthorized access
• Legal Compliance: Comply with applicable laws and regulations

What We DO NOT Do:

• ❌ Sell your data to advertisers, data brokers, or any third parties
• ❌ Use your photos for marketing or promotional purposes
• ❌ Share your analysis results with anyone without your consent
• ❌ Send unsolicited marketing emails (we only send service-related communications)

3. Data Sharing and Third Parties

We share your data ONLY in these limited circumstances:

3.1 Payment Processor (Stripe)

We use Stripe to process payments securely. When you make a purchase:

• Your payment information is sent directly to Stripe
• Stripe processes the payment and returns a transaction confirmation to us
• Read Stripe's privacy policy: stripe.com/privacy

3.2 Legal Requirements

We may disclose your information if required by law, such as:

• In response to a valid court order or subpoena
• To comply with legal obligations
• To protect our rights, property, or safety

We do NOT sell, rent, or share your personal data with third parties for their marketing purposes.

4. Data Storage and Security

We take security seriously:

• Secure Storage: All data is stored on secure servers with encryption
• Password Protection: Passwords are hashed using industry-standard algorithms
• HTTPS Encryption: All data transmission is encrypted via HTTPS
• Access Controls: Only authorized personnel can access user data
• Regular Backups: Data is backed up regularly to prevent loss

5. Your Data Rights

You have the following rights regarding your personal data:

5.1 Access Your Data

You can view your account information, analysis history, and purchase records by logging into your account profile.

5.2 Delete Your Data

You can request deletion of your account and all associated data by contacting us at [your-email@example.com]. We will:

• Delete your account within 30 days
• Remove all uploaded photos
• Delete all analysis results
• Retain only minimal transaction records as required by law (e.g., for tax purposes)

5.3 Export Your Data

You can download your analysis results as PDF files directly from your account.

5.4 Correct Your Data

You can update your account information (username, email, password) at any time through your profile settings.

6. Cookies and Tracking

We use essential cookies to:

• Keep you logged in during your session
• Remember your preferences
• Ensure security and prevent fraud

We do NOT use advertising cookies or third-party tracking cookies.

7. Data Retention

We retain your data as long as your account is active. If you delete your account:

• Account data and photos are deleted within 30 days
• Payment transaction records are retained for 7 years (legal requirement for tax purposes)
• Anonymized usage statistics may be retained indefinitely

8. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected data from a child under 13, please contact us immediately.

9. International Users

Your data may be stored and processed in EU. By using our service, you consent to the transfer and processing of your data in accordance with this privacy policy.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. When we make changes:

• We will update the "Last Updated" date at the top
• We will notify you via email if changes are significant
• Your continued use of the service constitutes acceptance of the updated policy

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

• Email: support@beautyadvisor.app